MC Assist operates as both an employment agency and an employment business, connecting job seekers with hirers for permanent and temporary positions, respectively.
This document outlines how we handle the personal data we collect from you when you register with MC Assist as a job seeker.
The registration process for job seekers is free, and no formal contract exists between us unless you are engaged as a temporary worker. In such cases, you will either be directly engaged by MC Assist company under a contract for services or engaged as a limited company contractor, depending on your preference.
Following your registration and to facilitate your application for vacancies, it will be necessary to process your personal data as described below. In some instances, failure to provide the requested personal data may prevent us from offering our services.
In certain situations, we may also request limited sensitive or special category personal data related to criminal records or health (“sensitive personal data”). We will only request sensitive personal data when necessary to fulfil statutory obligations or safeguard employment rights.
What Information Do We Collect About You?
Information Provided by You: We gather personal data you provide during registration with MC Assist. This data is crucial for delivering our recruitment services to you. This information includes (but is not limited to) your name, contact information, employment history, job preferences, references, and the standard details found in a CV. We will also request and retain copies of your CV and, when necessary, proof of eligibility to work as per legal obligations. For individuals from specific countries, we can conduct digital identity checks via a third-party service provider. If applicable, we will seek your consent and provide additional information in the consent request form. If you are engaged directly by a MC Assist company, we may also request information required for appropriate payment processing (e.g., bank details and National Insurance Number).
We may enquire if you require any reasonable adjustments during the recruitment process or for a particular role.
When legally required, we may request information about any criminal offences and perform up-to-date criminal records checks.
We will retain details of roles you secure through MC Assist and copies of correspondence sent to you and hirers in connection with these roles.
Device Information:
When you use our website or interact with our emails, we collect personal data from these interactions, including your IP address and other device-related data needed to provide our online content.
Third Parties:
We may obtain personal data about you from third parties, including (but not limited to):
- Clients to whom we provided your CV and who provided feedback to us.
- Former employers and referees who provide references.
- Government agencies such as the Disclosing and Barring Service, Disclosure Scotland, Access Northern Ireland, or overseas police forces when criminal convictions information is required.
- Credit reference agencies, for financial standing checks.
- Publicly available sources, such as social media sites and LinkedIn, to enhance the information we hold for better assistance in finding suitable roles.
Legal Grounds for Processing Your Personal Data:
Under the Data Protection Act 2018, we rely on the following legal grounds to process your personal data:
(a) Our legitimate interests, include the efficient provision of our operations and services, optimising our website’s performance, providing information about our services, and responding to requests and enquiries.
(b) Performing a contract, which involves fulfilling our obligations under a contract with you.
(c) Compliance with legal obligations, where we need to process your personal data to comply with legal or regulatory requirements.
(d) Consent, which we may seek in certain situations. When processing personal data based on your consent, you have the right to withdraw it at any time.
What Do We Do With Your Personal Data?
As a job seeker, we use your personal data to:
- Provide recruitment services.
- Manage your account.
- Send you information about job opportunities, industry reports, insights, events, promotions, and competitions.
- Enable you to apply for jobs.
- Monitor equality and diversity.
- Provide information to assist you in finding suitable roles (e.g., interviewing and salary advice).
As a temporary worker through MC Assist, we also use your personal data to:
- Provide access to our sick pay scheme to ensure your health and safety at work (where applicable)
- Share your details with HMRC when making payments to you to comply with legislation
Your personal data, including references and, when appropriate, sensitive personal data, may be shared with prospective employers, hirers, and their appointed agents or processors. They will use this data for processing your application, personnel administration, additional screening checks, and inspecting our files for audit purposes where authorised.
MC Assist is committed to promoting equality, diversity, inclusion, and belonging in all workplaces.
Sharing Your Personal Data
We do not share your personal data with third parties, except when necessary to provide our recruitment services, as outlined in this Privacy Notice.
We may share your personal data with other MC Assist companies to offer you a full range of recruitment services. Your data and sensitive personal data will only be shared with those companies as needed.
How Long Do We Keep Your Personal Data?
We retain your personal data, in accordance with our data retention and destruction policy, for as long as necessary to fulfil the purpose we collected it. This may be for an ongoing purpose, e.g., we will retain your personal data for the duration of our business relationship with you and beyond, as we often support candidates with job placements over many years and potentially throughout their careers.
We keep some personal data for longer than others. To determine the appropriate retention period for personal data, we consider factors such as the purposes for which we process your personal data, including any legal, regulatory, accounting, and reporting obligations, the nature and amount of personal data that we hold about you, and the potential risk of harm to you from unauthorised use or disclosure of your personal data.
However, you retain control over your personal data and may instruct us to stop looking for work for you at any time. When instructed by you, we will remove your records from our database unless we are required to keep them for legal reasons.
Marketing
You can opt out of receiving marketing communication from us at any time by using the links included in the emails you receive from us. We keep a record if you ask us not to send you marketing communications so that we can respect your request.
Please note that even if you unsubscribe from receiving marketing material, we still may contact you if required.
We may also run targeted and relevant banner advertising on our website and within our social network sites to promote jobs and content we believe will be of interest. We target these promotional ads based on your previous interactions with our website, emails, and through your engagement with our consultants.
Data Transfers
Your personal data is stored on servers in the European Economic Area and is transferred outside that area if you ask us to assist you in obtaining work outside the EEA, in which case it will be made available to the partners overseas and to prospective employers in the relevant territories.
If your personal data is transferred to any other third-party service providers outside the EEA, we will ensure that suitable safeguards are in place, for example, by using approved agreements. We will provide you with details of such safeguards upon request.
Cookies
Cookies are text files placed on your computer to collect standard internet log and visitor behaviour information. This information is used to track visitor use of the Website, to compile statistical reports on Website activity, and to help us make recommendations that are relevant to you.
We may also use third-party advertising companies to serve ads when you visit the Website. Those companies may use information about your visits to this and other websites to provide you with advertisements about other goods and services that may be of interest to you.
If you would like more information about this practice, including how to prevent it, please visit www.aboutcookies.org, www.allaboutcookies.org, or https://thenai.org/opt-out/browser-opt-out/
Access to Your Personal Data, Data Portability, Erasure, and Correction
You have the right to request a copy of the personal data that we hold about you. If you would like a copy of some or all of your personal information, please email [email protected]
We want to make sure that your personal data is accurate and up to date and are happy to remove or amend any information you think is inaccurate.
You also have the right to cease receiving our services at any time and have us delete all of your personal data, unless we are in the process of responding to any complaint or we are required to keep it for legal reasons.
Changes to Our Privacy Notice
We keep this document under regular review, and we place any updates on this webpage. This statement was last updated on 06 September 2023.
How to Contact Us
Please contact us if you have any questions about this statement or information we hold about you: by email [email protected]
or write to us at Data Protection Officer, MC Assist Suite 111 Viglen House, 368 Alperton Lane, Wembley, Middlesex, England, HA0 1HD
You also have the right to raise any concerns about our processing of your personal data with the Office of the Information Commissioner (ICO), details of which are available at: https://ico.org.uk